Foreword

These General Terms and Conditions (hereinafter referred to as GTC) contain the rights and obligations of Steixner István e.v. (hereinafter referred to as the Service Provider) and the Client (hereinafter referred to as the Client) using the e-commerce services provided by the Service Provider on the website www.steixnerleather.com, hu. (The Service Provider and the Customer hereinafter referred to collectively as the Parties). These Terms and Conditions stipulate that only persons over the age of 18 may place an order on the Webshop, and that the Customers to whom this contract is concluded must be over the age of 18.

Details of the seller:
The products are sold in Hungary by Steixner István e.v., as the operator of the online store steixnerleather.com.

Registered office: 8127 Aba, Táncsics u. 37
Registration number: 51037129
Address for correspondence: István Steixner, 2400 Dunaújváros, Páskom u. 4.
Tax number: 79318239-1-27

1. GENERAL INFORMATION

   1.1. These Terms and Conditions set out the rules for the use of the online store (hereinafter referred to as the “Web Store”) on the website www.steixnerleather.com (hereinafter referred to as the “Website”). The following does not apply to other websites accessed through the Website, regardless of their nature, the services they provide or the identity of the operator. Purchases in the Webshop are subject to the provisions of the Decree on electronic commerce services, certain issues of information society services of 2001. CVIII. Act (the “Act”) and Government Decree 45/2014 on distance contracts (hereinafter: “Government Decree”).

   1.2. These GTC apply to all sales and service requests made by the Customer in the Webshop.

   1.3. Purchases in the Webshop can be made by placing an order electronically, as set out in these GTC.

   1.4. Many of the services of the Webshop are available to all users, even without registration. However, some services are subject to registration (then login), which anyone is entitled to do, as set out in the GTC.

   1.5. The Service Provider will accept the Customer’s order by means of a separate acceptance e-mail, in which the Customer will be informed, among other things, about the order confirmation. Delivery time may vary depending on stock availability.

   1.6. The Customer expressly declares that he/she has read the General Terms and Conditions which form part of the contract and accepts all its provisions as binding on him/her. By doing so, the Customer expressly declares that it waives its right to contest these Terms and Conditions.

   1.7. Customer service: info@stex.egyedi-weboldal.com

2. REGISTRATION, DATA PROTECTION

   2.1. The Customer may make purchases in the Webshop with or without registration. When registering, the Customer is required to provide their Billing Information, Shipping Information, a real and valid email address, a real phone number and a password. If the Customer chooses to use the services of the Webshop without registration, it is not necessary to provide the username and password (as the e-mail address is required to confirm the order and is therefore mandatory in all cases).

   2.2. The Service Provider shall not be liable for any delivery delays or other problems or errors caused by incorrect and/or inaccurate data provided by the Customer.

   2.3. The Customer is advised to enter a higher security level password when registering and to keep it secret to avoid abuse. The Service Provider shall not be liable for any damages resulting from the Customer forgetting his password or from the password becoming available to unauthorized persons for any reason not attributable to the Service Provider.

   2.4. The Customer has the possibility to modify the data incorrectly recorded by the Customer or changed in the meantime, after logging in, by using the Modify data function under his/her account. In the case of an ongoing order, the Customer may at any time change the incorrect delivery details, which can be reported to Customer Services.

   2.5. The Customer may decide to cancel his/her registration at any time and request the deletion of his/her account at info@stex.egyedi-weboldal.com.

3. PLACE AN ORDER

   3.1. While browsing the Webshop, the Customer collects the products he wishes to purchase in a virtual shopping cart. Products can be added to your shopping cart by clicking on the “Add to Cart” buttons on the product data page and on the product collection pages.

   3.2. Once the product has been added to the shopping cart, a message will alert the Customer that the desired product has been added to the cart and they can proceed with their purchase. The products to be purchased or the quantity of the products to be purchased can be changed after the Customer enters the shopping cart. By clicking on the “Order” button in the shopping cart menu, the Customer will be taken to the User Data menu. On this page, an already registered Customer can log in to his/her account, a new Customer can create his/her account by registering, or if the Customer wishes to order without registering, he/she must provide the necessary information on the page. By clicking on the “Next” button, the Customer can choose the payment and delivery method and change the billing and delivery address. You can check your order details on the final summary page that appears after clicking on the “Next” button before placing your order. After clicking on the “Back” link from the summary pages, the Customer can again modify the content and other details of the Basket according to his/her needs. The order is placed and the offer is sent after clicking on the “-Finalise” link on the “-Finalise” page. The Service Provider shall confirm the purchase to the Customer by electronic means (e-mail) immediately after receipt of the Customer’s order. If this confirmation is not received by the Customer within 48 hours of the offer being sent, the Service Provider’s obligation to make the offer or any obligation of the Customer shall automatically terminate without any further conditions.

   The confirmation email sent automatically by the system is only a confirmation of the order request and does not constitute acceptance of the order.

   Upon receipt of the product, the contract is concluded and the invoice issued by steixnerleather.com is proof of this. The detailed rules of contracts between consumers and businesses are set out in Decree 45/2014. (II.26.) According to the Government Decree, the resulting contract is an off-premises contract in Hungarian, not in writing.

   In the event of a technical error in the technical parameters or prices of the products displayed on the webshop, we reserve the right to correct the error. In such a case, we will inform the customer of the new data immediately after the error has been detected or modified. The buyer can then confirm the order once more or either party can withdraw from the contract.

   3.3. The Customer can find information on the characteristics and essential properties of the products in the product datasheets. The specific item page contains detailed product specifications and delivery times.

   3.4. The purchase price of the product is always the amount indicated next to the selected item, which, if not indicated otherwise, already includes VAT. The purchase price does not include the cost of delivery.

   3.5. The Service Provider reserves the right to change the prices of the products available for ordering from the Website, with the modification taking effect at the same time as the change is published on the Website. The change will not adversely affect the purchase price of products already ordered. If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Webshop’s interface, in particular a “0” or “1” HUF price that is obviously incorrect, e.g. significantly different from the well-known, generally accepted or estimated price of the product, or a “0” or “1” HUF price due to a system error, the Service Provider is not obliged to deliver the product at the incorrect price, but may offer to deliver the product at the correct price, in the knowledge of which the Customer may withdraw from the purchase. The products included in the promotional offer advertised by the service provider are available while stocks last, if the promotional stock runs out, the availability of additional quantities at the promotional price is not guaranteed. In this case, the Service Provider will notify the Customer and the orders that cannot be fulfilled will be cancelled.

   3.6. By placing an order, the Customer declares that he accepts these GTC and acknowledges that he is bound by them.

   3.7 By placing an order, the Customer expressly acknowledges that his/her order entails a payment obligation!

4. DELIVERY AND PAYMENT METHODS

   4.1. Delivery conditions

   4.1.1. The Service Provider shall deliver the goods ordered and requested to be delivered free of charge Magyar Posta Zrt. (by using a freight forwarder), if the gross purchase price of the order in question reaches the limit for free delivery published on the Website at any time. In the case of orders below the limit for free delivery, the freight charge is borne by the Customer and will be shown separately on the invoice. If several separate orders are received from the same Customer on the same day, they will be taken into account separately for the delivery charge and only orders exceeding the value that qualifies for free delivery will be delivered free of charge. If the Customer indicates this when placing the second order, and the Service Provider’s feedback indicates that this is still possible, the Service Provider may merge the orders, but it is not possible to merge the packages already started.

   4.1.2. The ordered products can also be picked up in person at our logistics centre after prior feedback. After the order is placed, we will send you an email notification of receipt.

   4.1.3. The Service Provider reserves the right to modify the delivery fee, with the modification taking effect at the same time as the publication on the Website. The change will not affect the delivery cost of products already ordered.

   4.1.4. The Service Provider is not in a position to provide delivery at a specific time.

   4.1.5. Please inspect the parcel on delivery, before taking delivery and ask for a report to be made in case of damage to the products or packaging. We are not able to accept subsequent complaints without a record! We cannot replace or replace the product in the absence of a record. We can only accept a complaint about the contents of the parcel if the fact of the shortage or damage is recorded in the presence of the courier.

   4.1.6. Upon receipt of the parcel, the sender of the parcel may ask for proof of identity of the recipient.

   4.1.7. Home delivery is only possible to an address in Hungary. Orders to a foreign address will be sent by Hungarian post to the address provided. The price for this can be found on the Magyar Posta website. www.posta.hu/dijszabasok

   4.1.8. Free shipping: for delivery in Hungary: over 30.001 HUF free of charge! For delivery abroad: over 150.001 HUF free of charge!

   4.1.9 Delivery charges:

   Personal receipt: 0 Ft
   For delivery in Hungary: under HUF 30.000 HUF 2000, over HUF 30.000 HUF free of charge!
   For delivery abroad: for purchases under HUF 50.000 HUF 3000. For purchases between HUF 50,001 – HUF 150,000, HUF 7000. 50.001 – 50.001 – for purchases over 150.001 – free of charge!

   4.2. Payment methods

   4.2.1 Bank transfer

   The bank account number to which you must initiate the transfer after placing the order:

   István Steixner
   OTP Bank Plc.
   11736037-23680627-00000000

   In case of bank transfer, please enter the order number in the comment field, which will be included in the confirmation email. If you pay by bank transfer, our system will place a reservation for the selected product, and the product will be shipped after confirmation of receipt of the transferred purchase price in our bank account. You will receive an invoice for your purchase as part of the package. If our system does not receive confirmation of the transfer within 5 days, a reminder email will be sent. If no confirmation is received within 3 days, the order will be cancelled and removed from our system.

   4.2.2 Payment by cash on delivery

   If you choose to pay by cash on delivery, the ordered product will be delivered to the address you specified when placing your order and you will have to hand over the payment to the courier.

   4.2.3 Payment by credit card

   If you are paying by credit card, you must select the type of card. We accept VISA, VISA Electron, Maestro and MasterCard.

   In addition, you will need to provide the following information: bank card number, expiry date and the security (CVC) code from the back of the card. If you pay by credit card, check with your card issuing bank in advance whether it allows online transactions. It is usually allowed, but there are exceptions where the cardholder has to ask their bank to allow it.
   Payment by credit card for steixnerleather is provided by OTP Mobil Szolgáltató Kft. the customer GTC is available at the following link:
   https://www.simple.hu/aff

   By paying by credit card, you agree that the following personal data stored by István Steixner (8127 Aba, Táncsics u. 37) in the steixnerleather.com user database may be transferred to OTP Mobil Kft. (1093 Budapest, Közraktár u. 30-32.), as data controller. Data transmitted: user name, surname, first name, country, telephone number, e-mail address.
   The purpose of the transfer is to provide customer service assistance to users, confirm transactions and fraud monitoring to protect users.

   4.2.4. In case of personal pick-up, you can pay cash at the given postal address (8127 Aba, Táncsics u. 37) or you can pay by bank transfer for prepaid orders.

5. RECEIPT OF PRODUCTS

   5.1. In the case of prepayment by bank card or bank transfer, the sender may ask for proof of identity of the recipient at the time of receipt of the product.

   5.2. The conditions for returning goods can be found in the descriptions of each case. (warranty, guarantee, withdrawal)

   5.3 If the customer has a collection request at the time of delivery of the ordered equipment, please inform our customer service in advance at the time of ordering. You cannot remove your old device afterwards.

6. DISCOUNTS AND COUPON PROMOTIONS

   6.1. The Service Provider may also offer discounts and coupon purchases, the current terms of which are posted on the Site.

7. WARRANTY, PRODUCT WARRANTY, GUARANTEE

   7.1. Accessories warranty

   7.1.1. In which cases can the Customer exercise the right to a warranty?

   In the event of defective performance by steixnerleather.com, the customer may assert a claim for damages against the company in accordance with the rules of the Civil Code.

   7.1.2. What rights does the Customer have under a warranty of convenience claim?

   The customer may, at his/her option, make the following warranty claims:

   It may request a repair or replacement, unless the Customer’s choice of one of these is impossible or would impose disproportionate additional costs on the Service Provider compared to the fulfilment of its other request. If the repair or replacement was not requested or could not be requested, the Customer may request a proportionate reduction in the price or may have the defect repaired or replaced by another party at the expense of the company or, as a last resort, may withdraw from the contract. You may switch from one warranty right to another, but the cost of the switch will be borne by the Customer, unless it was justified or the business gave a reason for it.

   7.1.3. What is the time limit for the Customer to claim under the warranty?

   The Customer shall notify the error immediately upon discovery, but no later than two months after the discovery of the error. However, you should note that you cannot claim any rights to claim for damages beyond the two-year limitation period from the date of performance of the contract.

   7.1.4. Against whom can the Customer assert a warranty claim?

   The Customer may assert a warranty claim against the Service Provider.

   7.1.5. What other conditions are there for the enforcement of your rights under the warranty?

   Within six months from the date of performance, the Customer’s right to claim for defects is subject to the condition that the Customer proves that he/she purchased the product from steixnerleather.com. However, after six months from the date of performance, the Customer must prove that the defect was already present at the time of performance.

   7.2. Product Warranty

   7.2.1 In which cases can the Customer exercise the right to a product warranty?

   In the event of a defect in a movable item (product), the Customer may, at his/her option, assert a warranty claim or a product warranty claim.

   7.2.2 What rights does the Customer have under a product warranty claim?

   As a product warranty claim, the Customer may only request the repair or replacement of the defective product.

   7.2.3. In which cases is the product considered defective?

   A product is defective if it does not meet the quality requirements in force when it was placed on the market. 7.2.4. What is the deadline for the Customer to claim under the product warranty?

   The Customer may claim under the Product Warranty within two years of the date on which the product was placed on the market by the manufacturer. After this time limit, you lose this right.

   7.2.5 Against whom and under what other conditions can you assert a product warranty claim?

   You can only exercise your right to claim under a product warranty against the manufacturer or distributor of the movable item. The Customer must prove the defect of the product in the event of a product warranty claim.

   7.2.6. The manufacturer (distributor) is only exempted from its product warranty obligation if it can prove that:

   – manufactured or marketed the product for purposes other than its business, or
   – the defect was not detectable according to the state of science and technology at the time it was placed on the market, or
   – the defect in the product results from the application of a legal or regulatory requirement.
   The manufacturer (distributor) only needs to prove one reason for exemption.

   7.2.7. The warranty and product warranty claims for the same defect cannot be asserted simultaneously, but the rights arising from the warranty are governed by 7.3.1. and 7.3.2. shall be available to the Customer independently of the rights set out in point (a).

   7.2.8. However, in the event of a successful product warranty claim, you can assert a warranty claim against the manufacturer for the replaced product or repaired part.

   7.3. Good standing

   7.3.1. Compulsory guarantee

   The Service Provider shall be subject to the provisions of the Civil Code and the Act 151/2003. s. Korm. regulation, which means that during the warranty period, you are only exempted from liability if you can prove that the defect is due to improper use of the product.
   The warranty period starts with the actual performance, i.e. the delivery of the product to the Customer or the putting into service of the product.
   Durable consumer goods are defined as consumer durables in the Act No. (IX.22.) Korm. products listed in the Annex to the Regulation for which the legislation provides for a mandatory guarantee period of one year.

   7.3.2. Voluntary guarantee

   The Service Provider provides a specific warranty (guarantee) for certain products based on the product information on the Website, which may be longer than the period specified in the Government Decree. The Service Provider shall communicate the duration of the warranty period for each product at the latest by means of the information on the warranty card provided at the time of receipt of the product by the Customer.

   7.3.3. The Customer is entitled to exercise his/her warranty rights only upon presentation or delivery of the warranty ticket or invoice issued by the Service Provider upon receipt of the product. The Customer must prove the purchase beyond reasonable doubt. In all cases, the scope of warranty rights for each product shall be governed by the warranty ticket.

   7.3.4. During the warranty period, the Service Provider shall, at the Customer’s option, replace or repair the defective product as provided in the warranty ticket, unless the repair or replacement is not possible or would result in disproportionate additional costs to the Service Provider compared to the other warranty claim.

   7.3.5. The warranty does not apply to defects which were caused after the delivery. The burden of proof shall be on the Service Provider. The warranty does not affect the Customer’s statutory warranty rights.

   7.3.6. The customer may communicate his warranty and guarantee claims to the Service Provider at the e-mail address indicated in the Service Provider’s data. In the event of a warranty or guarantee claim, the return of the defective product from the Customer shall be the responsibility and cost of the Service Provider. For questions about warranty and guarantee, please contact our customer services.

8. DRUG OF ACCEPTANCE

   8.1. The customer has the right to withdraw from this contract within 14 days without giving any reason. Likewise, in the case of a contract for the provision of services, once performance of the contract has begun, the Customer has the right to terminate the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the date on which the Customer or a third party other than the carrier and indicated by the Customer takes delivery of the goods. If the Customer wishes to exercise his/her right of withdrawal, he/she must send a clear declaration of his/her intention to withdraw (for example by post or by electronic mail) to the following address: István Steixner, 8127 Aba, Táncsics u. 37 or info@stex.egyedi-weboldal.com. The customer exercises his right of withdrawal within the time limit if he sends his withdrawal notice before the expiry of the time limit indicated above. The consumer may exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the goods. If, in the case of a contract for the provision of services, the consumer exercises his right of termination after the performance has begun, he must reimburse the reasonable costs incurred by the undertaking in settling the account.

   8.2. Legal effects of withdrawal/cancellation

   If the Customer withdraws from this contract, we will immediately, but no later than 14 days after receipt of the Customer’s notice of withdrawal, refund all consideration paid by the Customer, including carriage charges (excluding any additional costs incurred because the Customer has chosen a mode of carriage other than the cheapest standard mode of carriage offered by us.) If the Customer has ordered more than one item and only one of the products is not available, only the purchase price of the returned product will be refunded, not the shipping costs. If the purchased product has been returned for warranty repair at the service provider’s expense, but the product is faultless or repairable and the customer cancels the purchase during the warranty process, the original shipping cost of the product will not be refunded, as the cost of returning the product was borne by the service provider during the warranty process, and in the case of cancellation, the customer is responsible for the cost.

   8.3. The refund will be made using the same payment method as the original transaction, unless the Customer explicitly agrees to a different payment method; no additional charges will be incurred by the Customer as a result of using this refund method. We may withhold the refund until we have received the product back or the Customer has provided proof that he/she has returned it, whichever is the earlier. The customer must return or hand over the product to us without undue delay, but no later than 14 days from the date of the communication of the cancellation. The product cannot be returned to the Service Provider by cash on delivery, the Service Provider does not provide cash on delivery.

   8.4. In the event of cancellation, the Customer shall in any case return the returned parcels to the Service Provider at the following address: Steixner István, 8127 Aba, Táncsics u. 37

   8.5. The deadline is considered met if you send the product before the 14-day deadline. All costs for returning the product are borne by the Customer. In the event of withdrawal, Steixner István may claim from the Customer compensation for damages resulting from the improper use of the goods or the costs incurred in connection with the return of the goods. The customer can only be held liable for depreciation of the product if it is due to use beyond the use necessary to establish the nature, characteristics and functioning of the product.

   8.6. The Customer may not exercise its right of withdrawal:
   8.6.1. if the Customer is not a natural person
   8.6.2. in the case of the sale of a product which is personalised, or which has been produced on the basis of instructions or at the express request of the Customer (personalised product), or which is irretrievable by nature.
   8.6.3. in other cases provided for by law.

   8.7. The Service Provider reserves the right to inspect the product before refunding the price of the product and to reduce the amount of the refund if the product is damaged or shows signs of more than normal use, or is dirty or incomplete, including the absence of the original packaging.

9. AUTHOR’S RIGHTS

   9.1. The Website is protected by copyright.

10. ENFORCEMENT OPTIONS

    10.1 If a consumer becomes aware of a breach of his/her consumer rights, he/she has the right to lodge a complaint with the consumer protection authority competent for his/her place of residence. Once the complaint has been dealt with, the authority will decide whether to proceed with the consumer protection procedure. The first level consumer protection authority is the district office responsible for the consumer’s place of residence, a list of which can be found here: http://jarasinfo.gov.hu/

    10.2 On the basis of the obligation to cooperate in the conciliation procedure, the Customer may initiate a procedure at the conciliation body competent in his/her place of residence or stay for the out-of-court amicable settlement of consumer disputes related to the quality, safety and application of product liability rules, as well as the conclusion and performance of the contract, or may apply to the conciliation body of the professional chamber competent at the seat of the Service Provider. For the purposes of the rules on the Conciliation Board, a consumer is also a non-governmental organisation, a church, a condominium, a housing association, a micro, small or medium-sized enterprise, as defined in a separate Act, who buys, orders, receives, uses, makes use of goods or is the recipient of commercial communications or offers relating to goods.

    Contact details of the Fejér County Conciliation Board:

    Address: 8000 Székesfehérvár, Hosszúsétatér 4-6, Gazdaság háza
    Address for correspondence: 8000 Székesfehérvár, Hosszúsétatér 4-6, Gazdaság háza
    E-mail address: bekeltetes@fmkik.hu
    Central telephone number: +36 22 510 310
    Fax: +36 22 510 312

    10.3 We undertake to use an alternative dispute resolution forum to resolve your consumer disputes. You can access the online dispute resolution platform developed and operated by the European Commission by clicking on the link:
    https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HU

    10.4 The Customer shall be entitled to enforce its claim arising from a consumer dispute before a court in civil proceedings in accordance with the provisions of the Civil Code 2013. V of 1952 and the 1952 Act on the Code of Civil Procedure. III. according to the provisions of.

11. OTHER

    11.1. The Service Provider reserves the right to unilaterally modify these Terms and Conditions by prior notice to the Customer. By using the service after the amendment comes into force, you accept the amended Terms and Conditions.